We invite you to familiarize yourself with our health and safety protocols and requirements, which have been designed to create a safe environment that protects the wellbeing of our guests, Ladies and Gentlemen and the communities to which we sail.
Are medical services available on board?
A trained physician is on call 24 hours a day. The professional services of this physician, as well as certain medications, are available on board at reasonable costs. If you require ongoing medication or have specific dietary needs, you should bring an ample supply of medications or dietary supplements with you in your hand-carried luggage.
Are wheelchairs, mobility devices, or other special needs accommodated?
Guests requiring special assistance while on board, including those who are medically oxygen dependent or hearing impaired, are asked to notify our Special Services team at special.services@ritzcarltonyachtcollection.com.
Can I sail if I am pregnant?
Expectant mothers are required to supply a medical certificate to validate that it is safe for them to travel. The Ritz-Carlton Yacht Collection cannot accommodate women who have entered their 24th week of pregnancy at the time of sailing.
Can I bring my service animal with me on my voyage?
All service animal inquiries should be discussed with your Reservation Services Agent or Travel Professional at the time of booking. Guests traveling with an approved service animal should independently consult local authorities at each port of call to determine permission to travel. Service animals do not include pets, service dogs in training, or emotional support dogs and as such, these animals will not be permitted on board the yacht.
Is proof of vaccination required to sail?
The Ritz-Carlton Yacht Collection welcomes all guests regardless of vaccination status. Health and safety protocols, including but not limited to, inoculation requirements, and regional travel restrictions vary by travel destination and are subject to change without notice. Entry requirements into the embarkation port and other ports in the cruise itinerary may include, but are not limited to, evidence of required inoculations and personal health declarations. The guest is solely responsible for obtaining such documentation and The Ritz-Carlton Yacht Collection shall not hold any liability for denied entry due to failure to produce the required documentation.
Is there a security guide available for guests?
The Cruise Vessel Security and Safety Act (CVSSA) requires cruise lines which operate in United States waters to make a Security Guide available to all guests. This Security Guide contains law enforcement points of contact in each port of call and can be found here.
Statistics on Cruise Line Incidents
The Ritz-Carlton Yacht Collection has zero tolerance for crime on board the yacht. On voyages that embark or disembark in the United States, The Ritz-Carlton Yacht Collection is required by federal law to report onboard felonies and missing U.S. nationals to federal agencies. The Cruise Vessel Security and Safety Act (CVSSA) requires each cruise line embarking or disembarking passengers in the U.S. to include a link to the statistics for cruise line incidents website maintained by the U.S. Department of Transportation.